Posted notice · R5
Cancel Detour
Before packing starts
Cancel through Parcel watch while the order remains in intake or packing. Approved pre-dispatch cancellations refund to the original payment method.
After a label is printed
Once a shipping label exists, cancellation is usually closed. You may refuse the parcel; return logistics and any spoilage risk can reduce the refundable amount.
COD refusals
Repeated COD refusals without a documented reason may pause COD (₹49 fee class) on the account while prepaid checkout remains available.
Refund timing
We initiate approved refunds within 5–7 working days; UPI or bank posting times depend on the receiving institution.